Common Questions Answered About Walmart’s Online Survey Platform
Common Questions Answered About Walmart’s Online Survey Platform
Blog Article
Walmart wants to make sure that every customer has a good experience while shopping. That’s why they offer an online survey platform—survey.walmart.com—where shoppers can share their thoughts, both good and bad. If you’re wondering how the survey works, what it’s for, or how you can benefit from it, this article will walk you through the most common questions people have about Walmart’s customer feedback survey.
What Is Walmart’s Online Survey Platform?
Walmart’s online survey platform is a way for customers to give feedback about their recent shopping trips. The company uses this feedback to improve store services, fix problems, and reward good employee performance. In return, customers who complete the survey can enter sweepstakes to win Walmart gift cards.
Where Can I Find the Survey?
You can access the Walmart survey at survey.walmart.com. It’s available in both English and Spanish. All you need is a device with internet access and a recent Walmart receipt.
What Do I Need to Take the Survey?
To take the Walmart survey, you’ll need the following:
A valid Walmart receipt with a survey invitation
The store number and the TC number from the receipt
A few minutes of your time
A working internet connection
The survey must be completed within a set number of days after your purchase—usually within seven days.
How Long Does the Survey Take?
The survey typically takes around 5 to 10 minutes to complete. It includes a mix of rating questions, multiple-choice questions, and a few open-ended questions where you can explain your experience in more detail.
What Kinds of Questions Will I Be Asked?
The survey asks questions about your experience in the store. Topics include:
Cleanliness of the store
Availability of products
Friendliness of employees
Speed of checkout
Helpfulness of staff
You’ll be asked to rate your experience and sometimes explain why you gave a certain rating.
Can I Enter a Sweepstakes After the Survey?
Yes! One of the main benefits of taking the Walmart survey is the chance to enter a sweepstakes. Each month, Walmart gives away:
Five $1,000 Walmart gift cards
Seven hundred and fifty $100 Walmart gift cards
After completing the survey, you’ll be asked if you want to enter the sweepstakes. You’ll need to provide your name and contact information to qualify.
Is My Personal Information Safe?
Yes. Walmart follows privacy guidelines and does not sell your information. Your contact details are used only to notify you if you win the sweepstakes. Your survey answers are kept private and are used to improve customer service.
Can I Take the Survey Without a Purchase?
Yes. While most people enter the survey with a receipt, Walmart also allows people to enter the sweepstakes by mail. Visit the official rules page for details on how to enter without making a purchase.
How Often Can I Take the Survey?
You can take the survey once per receipt. If you shop at Walmart often and keep your receipts, you can take the survey multiple times as long as each receipt has a unique survey code and falls within the survey time limit.
Will My Feedback Really Make a Difference?
Yes, your feedback is reviewed by Walmart store managers and corporate teams. If you mention an issue or compliment an employee, it is likely to be shared with the right people. Many improvements in customer service, cleanliness, and product placement come directly from survey responses.
What If I Have a Problem While Taking the Survey?
If you run into technical issues while filling out the survey, you can usually try again later. Make sure your internet connection is stable. If the problem continues, you can reach out to Walmart’s customer service for help.
Final Thoughts
The Walmart online survey platform at survey.walmart.com is an easy way to share your shopping experience and help improve service for everyone. It’s also a great chance to win Walmart gift cards just by spending a few minutes giving your honest feedback. Whether your visit was good or not-so-good, Walmart wants to hear from you. So, the next time you shop, keep your receipt and let your voice be heard.